MegaPari Privacy Policy

Personal data collected

• Identity and contact details: name, date of birth, CNIC or passport details, address, email, mobile number.
• Account and service data: username, preferences, responsible gaming settings, self-exclusion records, support history.
• Verification data: KYC documents, proof of address, source of funds where required by law.
• Payment and transaction data: deposits, withdrawals, card or wallet identifiers processed by payment providers.
• Device and technical data: IP address, browser type, operating system, log files, mobile identifiers, cookies.
• Usage and analytics data: page views, session duration, interaction patterns, referral websites.

Why this information is collected

• To create and manage the user account, verify identity, process transactions, and deliver services.
• To ensure platform security, prevent fraud, and meet AML/CFT obligations.
• To improve site performance, customer support, and responsible gaming tools.

Protection measures

• Encryption in transit and at rest, secure TLS, and segregation of environments.
• Strict access controls, least-privilege permissions, and staff training.
• Continuous monitoring, logging, and incident response procedures.
• Card data handled in line with PCI DSS by approved payment processors.

User rights

• Access: request a copy of personal data.
• Correction: ask to rectify inaccurate or incomplete information.
• Deletion: request removal where retention is not required by law.
• Objection and restriction: limit certain processing where applicable.

Compliance

• Practices align with Pakistan’s legal framework, including the Prevention of Electronic Crimes Act 2016, and follow international standards such as GDPR principles where suitable.

Personal information is used to:

• Provide account services, verify identity, and operate online features.
• Process payments, payouts, and customer support requests.
• Maintain security, detect fraud, and enforce terms.
• Improve websites, apps, and user experience through analytics.
• Conduct service-related communications and service notices.
• Comply with legal, tax, and anti-money laundering requirements.

Processing is lawful, proportionate, and transparent. Data is only used for the purposes stated in this document or compatible purposes notified to the user.

How to access, update, or delete

• Users can review or update account information in profile settings and may request access to additional records.
• For corrections or deletion, submit a request through support or email [email protected]. A response is typically provided within 30 days, subject to identity confirmation.
• Deletion may be limited where retention is required by law, dispute resolution, or compliance controls.

Security checks and payments

• By using MegaPari, users consent to identity and security checks required for risk control and AML/CFT.
• Payment data may be processed by authorised providers for transaction processing, fraud prevention, and regulatory screening.

• The services are for persons aged 18 and over. Accounts for minors are not permitted.
• Age cannot be verified without identity documents, so verification may be requested at any time.
• If a parent or legal guardian believes a minor has provided personal data, contact [email protected]. Such information will be deleted after verification of the request.

• Personal data may be processed outside Pakistan where MegaPari partners, data centres, or service providers operate.
• Use of the site constitutes consent to such transfers, subject to appropriate safeguards.
• Partners are required to protect confidentiality and use information only for agreed purposes, supported by contractual measures such as standard contractual clauses or equivalent safeguards where applicable.

• This disclaimer may limit or qualify how certain rules apply, including interpretations, exceptions, or required legal notices.
• The disclaimer takes effect when the user accepts the policy by signature, click-acceptance, or accession during registration or continued use.
• Nothing in this policy overrides mandatory legal obligations or rights granted by applicable law.

Definition and purpose

• Cookies are small text files stored on a device to remember settings and improve the online experience.

How cookies are used

• Essential operation of websites and security.
• Statistics and behaviour analysis to understand usage.
• Personalisation of content such as language or region.
• Site improvement and troubleshooting.

Retention and control

• Non-essential cookies are retained for up to 1 year.
• Users can manage preferences in the cookie banner and browser settings. Blocking some cookies may affect functionality.

• Using this service means full acceptance of this Privacy Policy and related documents that govern collection and processing of personal data.
• The most current version published on the website prevails over any previous version.
• Continued use after updates indicates acceptance of the revised policy.

• Personal information may be shared with third parties when required by law, for dispute resolution, fraud prevention, payment processing, verification, or to perform contractual services.
• Categories include payment processors, KYC/AML providers, analytics vendors, cloud hosting, customer support tools, and legal or regulatory authorities.
• A list or description of key providers is available on the site. If not listed, the purpose and scope of sharing are communicated before or at the time of processing, where feasible.
• Providing data and using the services constitutes consent to necessary third‑party processing described here.

• The site may contain links to external websites that have their own privacy policies and practices.
• Responsibility does not extend to how those websites collect, use, or secure information.
• Users should review the privacy notices of any external site visited and apply caution when sharing personal data.